Complete Tree Health Care Services
Pruning, Removal, Cabling & Bracing, Root Therapy, Fertilization, Insect & Disease Management; Diagnosis; Pre-Construction Consultation
Keywords: "tree care" "tree service" "tree expert" arborist arboriculture "certified arborist" "tree pruning" "tree fertilization" "tree trimming" "tree risk assessment" "tree hazard" "tree & shrub service" "tree and shrub care" "tree spraying" "tree insects" "tree pests" "tree diseases"
Interview Q&A
How long have you been in business?
Started by Lauren S Lanphear in 1980 as a division of the Forest City Tree Protection Co., Inc.
What is your primary product or service?
Chim, Chim, Cher-ee Professional Chimney Sweeps
Residential fireplace chimney & flue inspections and cleaning.
Chimney Caps installed.
Dampers repaired and replaced.
Tree Care: Pruning; Trimming; Cabling & Bracing; Removal; Tree & Shrub Health Care Programs; Tree & Shrub Fertilization; Tree Risk Assessment; Tree & Shrub Insect/Disease Control Applications; Elm & Ash Tree Preservation; Tree Diagnosis & Consultation.
Lanphear Supply division:
Tree Care & Landscaping Tools, Equipment & Supplies.
Stihl Handheld Outdoor Power Equipment Authorized Dealer: chain saws; string trimmers / brush cutters; blowers / leafblowers; cut-off/concrete saws; hedge trimmers.
Tree Climbing & Rigging Equipment
Hand & Pole Saws and Pruners
Tree Fertilizers, Injection Systems, Mycorrhizae Innoculants, & Growth Regulator.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Attended the Black Magic School of Chimney Sweeping in Stowe, VT.
I am the 3rd generation owner of the family firm founded by my grandfather over 100 years ago. I graduated from Hiram College in 1979 with a double major in Science (Botany) and Religion.
How do you differentiate yourself from other businesses in your category and area?
Specializing in residential fireplace & flue inspections and cleaning for over three decades.
Over 100 years preserving the 'forest' in the 'Forest City.' long tradition of leadership involvement in the tree care industry. Most recently, served as President of the International Society of Arboriculture, with over 22,000 members worldwide.
How many locations do you have and do you have plans to expand?
We have one location in Mayfield Village. We moved here in 2014 after having been in South Euclid for nearly 100 years. My grandfather moved the business from Cleveland to South Euclid in 1918.
Provide detailed directions to your location
Just east of I-271 / Wilson Mills exit.
What type of payments do you accept?
MasterCard, Visa, Discover, Amex, Checks & Cash.
Which areas do you service?
Greater Cleveland - Cuyahoga, Geauga, & western Lake counties.
Who owns your company or runs daily operations?
Lauren S. Lanphear, Owner / President.
Sue Ankrum, Office Manager
What are your hours of operation?
Our regular office hours are 8-5, Mon-Fri.
We do scheduled inspections and cleanings on Saturdays.
What is the best compliment anyone can give you?
Some recent reviews from clients say it best:
“Excellent - very good pre-work process, Lauren Lanphear evaluated the work that needed to be done and it was apparent he is very knowledgeable. The crew of four did a good job, very careful and used appropriate safety equipment. They had to use a large crane and the operator was very skillful; no property damage! I am very happy with the work, they were not the cheapest, but certainly worth the extra money.”
D.F., Willoughby
“I've been using Forest City Tree for 21 years - as long as we have owned our home in Shaker. Service is quickly scheduled, cleanup is impeccable, technicians are skilled.”
J.H., Shaker Hts
They are phenomenal. I've been using them for 25 years. They have great customer service. We bought the property partly because of the landscaping and the big trees and we've seen neighbors' trees die and they didn't want to spend any money. Our trees have survived and the neighbors' trees have died and our property looks beautiful.”
S.C., Shaker Hts
What is your favorite quote or Bible verse?
“Nothing in this world can take the place of persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan Press On! has solved and always will solve the problems of the human race.” Calvin Coolidge